For many businesses, especially the health
sector, the cost of failed appointments
can cost hundreds of thousands of pounds.
Whilst
acceptable for some, the use of SMS and email is not ideal in reaching
certain groups like the elderly and partially sighted, and non-English speakers;
or for email, those without
a computer.
In addition, few people respond to the message
they receive, making it difficult to project
the number of attendees.
SmartDesk puts an end to missed appointments via an innovative,
automated voice messaging system.
Introducing SmartInform
SmartInform is a messaging tool that cuts missed appointments rates by communicating
with your customers the way they want. Alongside text and
email communication, SmartInform offers the unrivalled benefits of
interactive voice technology, which is where it seriously improves on
traditional means.
As a web-based service, Smartnform is easily deployed and
backed by extensive reporting that allows you to see in
real-time the effectiveness of your reminder communications.
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