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You’ve worked hard to create a
site that gets the attention of prospects and customers. Yet research shows that
visitors will reference multiple sources to seek reassurance in their purchase decision.
Making it easy to speak to your business gives you a big advantage.
That’s where SmartClick2Call helps.
Developed as part of 'SmartCallback' call centre technology, SmartClick2Call offers your
website visitors an easy way to request a callback from your
business when it’s most convenient for them. You simply add a click-to-call
button on your website – typically in the sales or
shopping cart section or a customer service section. The customer clicks
this icon and a simple
form pops up.
The customer confirms their desired time and date of a callback, and
their area of interest. When the time comes, SmartClick2Call automatically
calls your organisation and gives your agent the option to connect to the
customer with the time to qualify the area of interest. It’s simple
and cost-effective.
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