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The tragic events of September 11, 2001 highlighted the acute difficulties faced by organisations in determining the safety of work colleagues and co-workers.
SmartContact offers an efficient solution to contact employees and other personnel in your organisation, irrespective of their location. It enables you to establish immediate contact, and them to indicate their safety in the event of a crisis, evacuation or a planned drill.
SmartContact offers the flexibility to use automated voice messaging or SMS; you can choose to contact your workforce pro-actively or you can have your staff contact you, or a combination of both.
You can choose to have simple acknowledgement of an SMS or voice message or make it interactive by providing menu options. Standard messages can be created and stored or you can record ad hoc messages specific to the event.
Real-time reporting delivers an audit trail of all event details such as messages, responses, updates, timings, and more.
SmartDesk's multi-function BCM communication platform
SmartContact is part of the SmartContinuity platform which has been built specifically to support an organisation's BCM framework – in particular disaster recovery – and to help secure long-term survival following a crisis. At the platform’s core is an innovative messaging engine that brings immediacy, clarity, accountability, auditability, control and communication to individuals, teams and organisations - at a time when they most need it.
The system is modular and cost-effective with a special offer available on SmartInform, SmartOnCall and SmartContact interactive voice technology - please call 020 3190 3190 for further information.
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