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Messaging via
interactive voice technology offers significant advantages.
And using SmartInform's voice
application enables you to issue specific,
personalised notifications in an instant:
“Dear Mr.
Smith
Your appointment (or interview etc.) is at 16.30 on
Friday 29th May at our Fulham branch, at 370 Fulham Road, London
SW10 9NH” |
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| “Press 1 on
your phone keypad to confirm you will be attending” |
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| “Press 2 to
cancel this appointment” |
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| “Press 3 to
reschedule this appointment” |
…and so on, conveying the information required
With Smartnform, you
get to see:
- who is attending
- who has cancelled
- who is re-scheduling their appointment, and when
- that your available
resource and appointment slots
are being optimised
Confidentiality is ensured by releasing the message only to recipients who pass a
verification check, confirmed by
entering characters on a phone keypad.
SmartInform can also reschedule the
delivery of messages
where the initial message is not received.
Messages can easily be appended to remind attendees
to bring along any required items such as completed forms, ID, passports,
medical records and so on. SmartInform is ideal for
messages such as acknowledgments, ‘thankyou’s, data verification
requests, internal notifications and updates.
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