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If your organization requires administrative support with your
appointments booking programme, or live helpdesk support, SmartDesk provides a
total solution.
At short notice, we can dedicate a team of trained customer service
agents to manage your bookings plan and support your customers. We can do
this in multiple languages and around-the-clock too, if required.
Put simply, to optimise your appointment scheduling and attendance, we
can offer any mix of the following options:
- SmartInform, the automated standalone solution
- full administrative support
- customer helpdesk support
We deliver support via our partner CTL
Europe. CTL’s Wembley-based contact centre offers multilingual call handling, helpdesk
facilities, CRM, database management, email, text and voice messaging
services and administrative support. With many years experience of customer
support including communication in the most challenging environments, we’re
able to deliver cost-effective solutions that can offer a return on
investment within a matter of weeks.
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